ELEVATE YOUR WORK LIFE AT BURGATORY
Burgatory is an award winning 7-unit burger joint in Pittsburgh, PA serving unique craft made burgers, shakes and beers. We source only the best ingredients for our scratch kitchens. We strongly believe in taking care of our crew first, giving them the confidence and inspiration to wholeheartedly take care of our guests. Our culture is one of mutual respect and appreciation between our managers and crews. Together, we work to be good neighbors and give back to our community. Our common mission is to give our guests such warm and heartfelt hospitality that they feel compelled to share stories of their experience with family and friends.
Change the world one burger at a time.
Schedule all booked up?
Check back later. In the meantime you can also submit an application.
READY TO BEGIN YOUR BURGATORY JOB SEARCH?
Check out our job descriptions below and you just might find the perfect fit. Once you've found a role that intrigues you, don't hesitate to schedule an interview with us.
Let's get this conversation started!
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When you work at Burgatory:
Employee Meal Perks
Training and Development
Career Advancement Pathway
Flexible Schedule
Restaurants Closed on Major Holidays
Employee Assistance Program
Fun culture
When you work 30+ hours a week:
Health Benefits: Medical, Dental, Vision
Flexible Spending Account
Consistent Hours
When you work in Fox Chapel, North Shore or manage hourly:
Accrued Paid Time Off
When your on the culinary team:
Raises based on learning new stations
Raise for passing Servsafe
Free Meals Daily
Complimentary Beverage after your Shift
When you are a a salaried manager:
Paid Time Off
Maternity and Paternity Leave
Monthly KPI Bonuses
Annual Merit Increases
Complimentary Beverage after your Shift
Annual Cost of Living Adjustments
Consistent Feedback and Growth
Consistent 5-day work week
Fair and Balanced Schedules
Work Life Balance
A culture that rewards achievement
See your creative ideas come to life
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Our Assistant Kitchen Managers at Burgatory are behind our thoughtfully scrumptious, award-winning meals! You are responsible for ensuring our guests and crew have exceptional experiences at Burgatory by:
• Actively managing the kitchen, assisting crew with preparation of proteins, vegetables, and other food items using our grills, fryers, flattops, steam wells and various other equipment with an emphasis on quality, consistent presentation and timeliness
• Checking stations to ensure they are stocked, organized, and cleaned appropriately
• Communicating effectively with managers and crew to maintain a positive work environment in our kitchens
• Monitoring HACCP Programs, Food Safety systems, cleanliness, organization and food handling practices to ensure they are 100% safe
• Assist with recruiting, interviewing, training, and developing our crew so they can fulfill their potential
• Upholding the highest standards in food quality by monitoring portion control, product rotation, waste and optimal ticket times in food production
• Managing our prep lists and pars - placing orders, taking inventory and communicating product needs to leadership
• budgeting and forecasting to write orders and record inventory
WHAT YOU CAN EXPECT FROM US
A culture where the crew comes first, where we offer consistent feedback through training and a pathway for career advancement
• A fun and casual environment to work in
• Consistent Full Time Hours with Schedule Flexibility
• Health Insurance, Vision Insurance, Dental Insurance
• Access to our complimentary Employee Assistance Program
• Free Shift meals daily
• Free Uniform
• We’re closed on Thanksgiving and Christmas Day
WHO YOU ARE
• You take pride in your work, yourself and being on time
• You have a heartfelt passion for the culinary industry with a minimum of 1 year of kitchen management experience
• You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You are a great communicator that feels energized when working alongside our team
• You are a teacher at heart and thrive on helping others learn new skills and fulfill their potential
• You love being in the mix of operations during service and are willing to perform any and all positions with our crew
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
• You are able to fill the basic responsibilities of the position such as putting orders away; bending, kneeling, lifting and standing for long periods of time; working on your feet for long periods of time
• You are Servsafe CertifiedDescription text goes here
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You report directly to the General Manager as a leader in our organization and work alongside our Corporate-Level Bar Team to offer feedback and spearhead promotions. You are responsible for ensuring our guests and crew have exceptional experiences at Burgatory -
• Actively manage the floor, exuding positive energy during your shifts
• Assist with recruiting, interviewing, training, and scheduling our crew with labor targets and operational success in mind
• Possess strong communication skills to relay information from crew to managers and vice versa
• Monitor programs to positively impact profitability, charitable efforts and monitor labor daily to ensure optimum level of productivity
• Foster a clean, safe and positive environment
• Set the standard for bar quality and bar handling practices to ensure they are 100% safe
• Posses strong budgeting and forecasting skills to write orders and record inventory
• Maintain appropriate inventory of beverage products through pars, ordering, inventory, maintain and develop Vendor relationships
• Ensure orders, contracts and wastage costs are within reason. Involves placing supply orders and managing systems to ensure that inventory levels are adequate, verifying invoices and submitting approved purchases for payment
• Ensure cleanliness and functionality of all bars as well as scheduling regular daily and/or weekly maintenance tasks. Involves arranging maintenance and repair of equipment as appropriate
WHAT YOU CAN EXPECT FROM US
• A highly competitive compensation package with a base salary, monthly KPI-bonuses, merit incentives and annual increases based on performance and cost of living adjustments
• A culture where the crew comes first, where we offer consistent feedback through training and a pathway for career advancement
• A fun and casual environment to work in
• Employer Sponsored Health Insurance, Vision Insurance, Dental Insurance
• Access to our complimentary Employee Assistance Program
• Free Meals Daily
• Accrued Paid Time Of
• We’re closed on Thanksgiving and Christmas Day
• We’re experts in our craft and seek those who want to make hospitality a career. We’re looking for dedicated and driven folks who can grow alongside us!
WHO YOU ARE
• You take pride in your work, yourself and being on time
• You have a heartfelt passion for the hospitality industry with a minimum of 1 year of management experience
• You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You have great communication skills and a willingness to offer positive and negative feedback as needed
• You are a teacher at heart and thrive on helping others learn new skills and fulfill their potential
• You love being in the mix of operations during service and are willing to perform any and all positions with our crew
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
• You are able to fill the basic responsibilities of the position such as lifting kegs, bending, kneeling, lifting and standing for long periods of time, working on your feet for long periods of time
• You are RAMP Certified
• You have proven leadership skills and the ability to effectively manage others
• You have working knowledge of basic restaurant systems including Windows, Aloha POS and HotSchedules
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Bartenders are hospitality professionals committed to providing enlightened hospitality through menu knowledge, empathy towards our guests and a strong sense of teamwork across our host, culinary and service team. You are responsible for ensuring our guests and crew have exceptional experiences at Burgatory by:
• Greeting every guest and employee with empathy and care using your dynamic personality to make connections
• Making our guest glad they are here, by offering an enlightened form of hospitality
• Cleaning, organizing and stocking the bar to ensure guest satisfaction
• Sharing your vast knowledge of our menu, specials, allergy accommodations and charitable efforts
• Working in an organized fashion to ensure that order entry is accurate and in line with our system
• Preparing garnishes, freshly squeezed juices and beverages recipes to our standardized specifications with an emphasis on consistency and quality
• Creating and maintaining a positive work environment through your teamwork and drive
WHAT YOU CAN EXPECT FROM US
• A culture where the crew comes first, where we offer consistent feedback through training and a pathway for career advancement
• A boatload of tips paid to you nightly
• A fun and casual environment to work in
• Flexible scheduling with consistent hours
• Health Insurance, Vision Insurance, Dental Insurance
• Access to our complimentary Employee Assistance Program
• Shift meals
• We don’t script, but we expect you to be yourself, while selling our brand
• We’re closed on Thanksgiving and Christmas Day
WHO YOU ARE
• You are a genuine, charming, vibrant and team-oriented individual
• You have a heartfelt passion for food, service and hospitality with a minimum of 1 year of bartending experience. We will consider the right person, with the right attitude who can back-up their abilities through previous work, or involvement in school, work, or sports.
• You take pride in your work, your style and yourself. You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You are a great communicator that feels energized when working alongside our team
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
• You are RAMP Certified
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Our dishwashers ensure our crew can fill orders and that our guests can enjoy their meals by keeping our restaurants clean and safe! You are responsible for ensuring our guests and crew have exceptional experiences at Burgatory by:
• Ensuring your station is a clean and safe area by following cleaning and sanitation procedures
• Communicating effectively to maintain a positive work environment in our kitchens
• Prepping, stocking and organizing your work station according to proper procedure and time constraints
• Properly washing dishes, sorting soiled dishes and prepping food as needed.
• Setting up dish stations, including dish machines and sinks.
• Properly washing, stacking, and storing china, glassware, silverware, cookware, utensils and storage containers
• Maintaining a clean kitchen by assisting with taking out the trash and breaking down boxes
• Assisting in food preparation and other duties assigned by the Manager on Duty
WHAT YOU CAN EXPECT FROM US
• A culture where the crew comes first, where we offer consistent feedback through training and a pathway for career advancement
• Starting pay well above minimum wage with increases available immediately based on merit, job performance and development
• A fun and casual environment to work in
• Flexible scheduling with consistent hours
• Health Insurance, Vision Insurance, Dental Insurance
• Access to our complimentary Employee Assistance Program
• Free Shift meals daily
• Free Uniform
• We’re closed on Thanksgiving and Christmas Day
WHO YOU ARE
• You exude good energy that is evident to those working with you
• You take pride in your work, yourself and being on time
• You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You have a heartfelt passion for food, service and hospitality with a minimum of 1 year of experience. We will consider the right person, with the right attitude who can back-up their abilities through previous work, or involvement in school, work, or sports.
• You take pride in your work, your style and yourself. You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You are a great communicator that feels energized when working alongside our team
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
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As the General Manager, you place a strong emphasis on ownership and accountability. You are responsible for ensuring our guests and crew have exceptional experiences at Burgatory
• Actively manage the floor, exuding positive energy during your shifts
• Spearhead recruiting, interviewing, training, and scheduling with labor targets and operational success in mind
• Possess strong communication skills to relay information from crew to managers and vice versa
• Monitor programs to positively impact profitability, charitable efforts and monitor labor daily to ensure optimum level of productivity
• Foster a clean, safe and positive environment
• Ensure orders, contracts and wastage costs are with within reason by placing orders, managing inventory levels, verifying invoices and submitting approved purchases for payment
• Schedule regular daily and/or weekly maintenance tasks and repairs needed
• Make any major decisions about scheduling, allocation of time for training and maintenance tasks to manage overall labor cost budget
• Manage people with a strong emphasis on communication through touch bases, performance evaluations and training sessions (i.e. product/policy, food production, product specs, quality control, ingredient handling and related procedures)
WHAT YOU CAN EXPECT FROM US
• A highly competitive compensation package with a base salary, monthly KPI-bonuses, merit incentives and annual increases based on performance and cost of living adjustments
• A culture where the crew comes first, where we offer consistent feedback through training and a pathway for career advancement
• A fun and casual environment to work in
• Employer Sponsored Health Insurance, Vision Insurance, Dental Insurance
• Access to our complimentary Employee Assistance Program
• Free Meals Daily
• Accrued Paid Time Of
• We’re closed on Thanksgiving and Christmas Day
• We’re experts in our craft and seek those who want to make hospitality a career. We’re looking for dedicated and driven folks who can grow alongside us!
WHO YOU ARE
• You take pride in your work, yourself and being on time
• You have a heartfelt passion for the hospitality industry with ample management experience in high-volume, full-service restaurants
• You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You have great communication skills and a willingness to offer positive and negative feedback as needed
• You are a teacher at heart and thrive on helping others learn new skills and fulfill their potential
• You love being in the mix of operations during service and are willing to perform any and all positions with our crew
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
• You are able to fill the basic responsibilities of the position such as lifting kegs, bending, kneeling, lifting and standing for long periods of time, working on your feet for long periods of time
• You are RAMP Certified
• You have proven leadership skills and the ability to effectively manage others
• You have working knowledge of basic restaurant systems including Windows, Aloha POS and HotSchedules
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Hosts are the face of our brand! You are the first person our guests meet, so you really set the tone for their experience! Your goal should always be to connect the dots between our guests’ needs and our restaurants’ operations. You do this by:
• Greeting every guest with empathy and care
• Seating our guests using the technology provided and some good ole fashioned common sense
• Creating and maintaining a positive work environment through your teamwork and drive
• Cleaning and organizing the dining room to ensure guest satisfaction
• Organizing large parties and special events according to our systems
WHAT YOU CAN EXPECT FROM US
• A culture where the crew comes first, where we offer consistent feedback through training and a pathway for career advancement
• Competitive pay with a boatload of tips paid next shift
• A fun and casual environment to work in
• Flexible scheduling with consistent hours
• Health Insurance, Vision Insurance, Dental Insurance
• Access to our complimentary Employee Assistance Program
• Shift meals
• We will teach you how to do the job (all you need is a good attitude and dedication)
• We’re closed on Thanksgiving and Christmas Day
WHO YOU ARE
• You are a genuine, charming, vibrant and team-oriented individual
• You have a heartfelt passion for food, service and hospitality with a minimum of 1 year of front of the house experience. We will consider the right person, with the right attitude who can back-up their abilities through previous work, or involvement in school, work, or sports.
• You take pride in your work, your style and yourself. You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You are a great communicator that feels energized when working alongside our team
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
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Our Kitchen Managers at Burgatory lead and control the Back of House Operations. They are the reason our food is thoughtfully scrumptious, and award-winning! You are responsible for ensuring our guests and crew have exceptional experiences at Burgatory by:
• Leading and controlling Back of House Operations with emphasis on food safety, food quality, training, development, ordering and scheduling
• Actively managing the kitchen, assisting crew with preparation and production of items to promptly fill orders
• Checking stations to ensure they are stocked, organized, and cleaned appropriately
• Communicating effectively with managers and crew to maintain a positive work environment in our kitchens
• Monitoring HACCP Programs, Food Safety systems, cleanliness, organization and food handling practices to ensure they are 100% safe
• Recruiting, interviewing, training, and developing our crew so they can fulfill their potential
• Upholding the highest standards in food quality by monitoring portion control, product rotation, waste and optimal ticket times in food production
• Managing our prep lists and pars - placing orders, taking inventory and communicating product needs to leadership
• Budgeting and forecasting to write orders and record inventory
WHAT YOU CAN EXPECT FROM US
• A highly competitive compensation package with a base salary, monthly KPI-bonuses, merit incentives and annual increases based on performance and cost of living adjustments
• A culture where the crew comes first, with a fun and casual environment to work in. We have a strong brand and a pathway for growth.
• Employer Sponsored Health Insurance, Vision Insurance and Dental Insurance
• Accrued Paid Time Off
• Access to our complimentary Employee Assistance Program
• Free Shift meals daily
• We’re closed on Thanksgiving and Christmas Day
• We’re experts in our craft and seek those who want to make hospitality a career. We’re looking for dedicated and driven folks who can grow alongside us!
WHO YOU ARE
• You take pride in your work, yourself and being on time
• You have a heartfelt passion for the culinary industry with a minimum of 3 years of kitchen management experience
• You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You are a great communicator that feels energized when working alongside our team
• You are a teacher at heart and thrive on helping others learn new skills and fulfill their potential
• You love being in the mix of operations during service and are willing to perform any and all positions with our crew
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
• You are able to fill the basic responsibilities of the position such as putting orders away; bending, kneeling, lifting and standing for long periods of time; working on your feet for long periods of time
• You are Servsafe Certified
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Our Line Cooks prepare our thoughtfully scrumptious, award-winning meals! You are responsible for ensuring our guests and crew have exceptional experiences at Burgatory by:
• Preparing proteins, vegetables, and other food items using our grills, fryers, flattops, steam wells and various other equipment with an emphasis on quality, consistent presentation and timeliness
• Ensuring your station is a clean and safe area by following cleaning and sanitation procedures
• Communicating effectively to maintain a positive work environment in our kitchens
• Prepping, stocking and organizing your work station according to proper procedure and time constraints
• Adhering to standardized recipes
• Filling orders accurately and and promptly to reduce ticket times
WHAT YOU CAN EXPECT FROM US
• A culture where the crew comes first, where we offer consistent feedback through training and a pathway for career advancement
• Starting pay well above minimum wage with increases available immediately based on merit, job performance and development
• A fun and casual environment to work in
• Flexible scheduling with consistent hours
• Health Insurance, Vision Insurance, Dental Insurance
• Access to our complimentary Employee Assistance Program
• Free Shift meals daily
• Free Uniform
• We’re closed on Thanksgiving and Christmas Day
WHO YOU ARE
• You exude good energy that is evident to those working with you
• You take pride in your work, yourself and being on time
• You have a heartfelt passion for food, service and hospitality with a minimum of 1 year of experience. We will consider the right person, with the right attitude who can back-up their abilities through previous work, or involvement in school, work, or sports.
• You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You are a great communicator that feels energized when working alongside our team
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
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Our Milkshake Makers prepare our ridiculously thick, hand-spun milkshakes! You are responsible for ensuring our guests and crew have exceptional experiences at Burgatory by:
• preparing ingredients and garnishes for milkshakes using kitchen equipment with an emphasis on quality, consistent presentation and timeliness
• Ensuring your station is a clean and safe area by following cleaning and sanitation procedures
• Communicating effectively to maintain a positive work environment in our kitchens
• Prepping, stocking and organizing your work station according to proper procedure and time constraints
• Following standardized recipes, completing prep lists and staying organized to complete tasks efficiently
• Filling orders quickly and accurately
WHAT YOU CAN EXPECT FROM US
• A culture where the crew comes first, where we offer consistent feedback through training and a pathway for career advancement
• Starting pay well above minimum wage with increases available immediately based on merit, job performance and development
• A fun and casual environment to work in
• Flexible scheduling with consistent hours
• Health Insurance, Vision Insurance, Dental Insurance
• Access to our complimentary Employee Assistance Program
• Free Shift meals daily
• Free Uniform
• We’re closed on Thanksgiving and Christmas Day
WHO YOU ARE
• You exude good energy that is evident to those working with you
• You take pride in your work, yourself and being on time
• You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You have a heartfelt passion for food, service and hospitality with a minimum of 1 year of experience. We will consider the right person, with the right attitude who can back-up their abilities through previous work, or involvement in school, work, or sports.
• You take pride in your work, your style and yourself. You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You are a great communicator that feels energized when working alongside our team
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beatItem description
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Our Prep Cooks prepare our thoughtfully scrumptious, award-winning meals! You are responsible for ensuring our guests and crew have exceptional experiences at Burgatory by:
• Preparing proteins, vegetables, and other food items using our grills, fryers, ovens, flattops, steam wells and various other equipment with an emphasis on quality, consistent presentation and timeliness
• Ensuring your station is a clean and safe area by following cleaning and sanitation procedures
• Communicating effectively to maintain a positive work environment in our kitchens
• Prepping, stocking and organizing your work station according to proper procedure and time constraints
• Following standardized recipes, completing prep lists and staying organized to complete tasks efficiently
WHAT YOU CAN EXPECT FROM US
• A culture where the crew comes first, where we offer consistent feedback through training and a pathway for career advancement
• Starting pay well above minimum wage with increases available immediately based on merit, job performance and development
• A fun and casual environment to work in
• Flexible scheduling with consistent hours
• Health Insurance, Vision Insurance, Dental Insurance
• Access to our complimentary Employee Assistance Program
• Free Shift meals daily
• Free Uniform
• We’re closed on Thanksgiving and Christmas Day
WHO YOU ARE
• You exude good energy that is evident to those working with you
• You take pride in your work, yourself and being on time
• You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You have a heartfelt passion for food, service and hospitality with a minimum of 1 year of experience. We will consider the right person, with the right attitude who can back-up their abilities through previous work, or involvement in school, work, or sports.
• You take pride in your work, your style and yourself. You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You are a great communicator that feels energized when working alongside our team
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
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You report directly to the General Manager as a leader for your location. You are responsible for ensuring our guests and crew have exceptional experiences at Burgatory:
• You actively manage the floor, exuding positive energy during your shifts
• You assist with recruiting, interviewing, training, and supporting our crew so they can fulfill their potential
• You possess strong communication skills to relay information from crew to managers and vice versa
• You monitor and promote programs to positively impact profitability, charitable efforts and monitor labor daily to ensure optimum level of productivity
• You foster a clean, safe and positive environment
• You inspire the crew to prioritize our food quality and take pride in creating thoughtfully scrumptious food
• You set the standard for food quality and food handling practices to ensure they are 100% safe
• You possess strong budgeting and forecasting skills to write orders and record inventory
WHAT YOU CAN EXPECT FROM US
A highly competitive compensation package with a base salary, monthly KPI-bonuses, merit incentives and annual increases based on performance and cost of living adjustments
• A culture where the crew comes first, where we offer consistent feedback through training and a pathway for career advancement
• A fun and casual environment to work in
• Employer Sponsored Health Insurance, Vision Insurance, Dental Insurance
• Access to our complimentary Employee Assistance Program
• Free Meals Daily
• Accrued Paid Time Of
• We’re closed on Thanksgiving and Christmas Day
• We’re experts in our craft and seek those who want to make hospitality a career. We’re looking for dedicated and driven folks who can grow alongside us!
WHO YOU ARE
• You take pride in your work, yourself and being on time
• You have a heartfelt passion for the hospitality industry with a minimum of 1 year of management experience
• You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You have great communication skills and a willingness to offer positive and negative feedback as needed
• You are a teacher at heart and thrive on helping others learn new skills and fulfill their potential
• You love being in the mix of operations during service and are willing to perform any and all positions with our crew
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
• You are able to fill the basic responsibilities of the position such as lifting kegs, bending, kneeling, lifting and standing for long periods of time, working on your feet for long periods of time
• You are RAMP Certified
• You have proven leadership skills and the ability to effectively manage others
• You have working knowledge of basic restaurant systems including Windows, Aloha POS and HotSchedules
-
Servers are hospitality professionals committed to providing enlightened hospitality through menu knowledge, empathy towards our guests and a strong sense of teamwork across our host, culinary, bar and service team. You are responsible for ensuring our guests and crew have exceptional experiences at Burgatory by:
• Greeting every guest and employee with empathy and care using your dynamic personality to make connections
• Making our guest glad they are here, by offering an enlightened form of hospitality
• Cleaning and organizing the dining room to ensure guest satisfaction through opening duties, pre-bussing and side-work
• Sharing your vast knowledge of our menu, specials, allergy accommodations and charitable efforts
• Working in an organized fashion to ensure that order entry is accurate and in line with our system
• Creating and maintaining a positive work environment through your teamwork and drive
WHAT YOU CAN EXPECT FROM US
• A culture where the crew comes first, where we offer consistent feedback through training and a pathway for career advancement
• A boatload of tips paid to you nightly
• A fun and casual environment to work in
• Flexible scheduling with consistent hours
• Health Insurance, Vision Insurance, Dental Insurance
• Access to our complimentary Employee Assistance Program
• Shift meals
• We don’t script, but we expect you to be yourself, while selling our brand
• We’re closed on Thanksgiving and Christmas Day
WHO YOU ARE
• You are a genuine, charming, vibrant and team-oriented individual
• You have a heartfelt passion for food, service and hospitality with a minimum of 1 year of serving experience. We will consider the right person, with the right attitude who can back-up their abilities through previous work, or involvement in school, work, or sports.
• You take pride in your work, your style and yourself. You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You are a great communicator that feels energized when working alongside our team
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
• You are RAMP CertifiedItem description
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Our Shift Managers are responsible for taking on the responsibilities and functions to foster a safe and welcoming environment as the Manager on Duty. You are responsible for ensuring our crew and guests have exceptional experiences at Burgatory by:
• Ensuring our crew has a clean, safe and positive environment to work in
• Inspiring our crew daily through training and support to offer our guests genuine heartfelt hospitality
• Promoting programs during Pre-Shift meetings that positively impact profitability to our crew
• Monitoring labor daily though making cuts to ensure an optimum level of productivity
• Providing accurate information and communication throughout our organization through end of shift emails and notes
• Accurately handling the cash drawers
• Actively manage the floor, assisting with food running, busing, expediting, bartending and table maintenance
• Working 2+ management shifts per week at minimum
WHAT YOU CAN EXPECT FROM US
• A culture where the crew comes first, where we offer consistent feedback through training and a pathway for career advancement
• Elevated wages for serving and bartending in addition to the management rate*
• A fun and casual environment to work in
• Flexible scheduling with consistent hours
• Health Insurance, Vision Insurance, Dental Insurance
• Access to our complimentary Employee Assistance Program
• Free Meals when working Management Shifts
• Accrued Paid Time Off*
• We’re closed on Thanksgiving and Christmas Day
*You must work 2+ management shifts per week to be eligible for the elevated hourly rate and PTO Accrual.
WHO YOU ARE
• You are a genuine, charming, vibrant and team-oriented individual
• You have a heartfelt passion for food, service and hospitality with a minimum of 1 year of restaurant experience.
• You take pride in your work, your style and yourself. You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You are a great communicator that feels energized when working alongside our team
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
• You are a teacher at heart and thrive on helping others learn new skills and fulfill their potential
• You love being in the mix of operations during service and are willing to perform any and all positions with our crew
• You are RAMP Certified
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Our Shift Supervisor runs shifts as the Manager on Duty and leader on the line. All culinary professionals at Burgatory prepare our thoughtfully scrumptious, award-winning meals! You are responsible for ensuring our guests and crew have exceptional experiences at Burgatory by:
• Assisting crew with preparation of proteins, vegetables, and other food items using our grills, fryers, flattops, steam wells and various other equipment with an emphasis on quality, consistent presentation and timeliness
• Checking stations to ensure they are stocked, organized, and cleaned appropriately
• Communicating effectively with managers and crew to maintain a positive work environment in our kitchens
• Assist in training and development of crew
• Monitoring food quality, consistency, presentation, portion control, product rotation and waste; expediting
• Monitoring HACCP Programs, Food Safety Systems, Cleanliness and Organization of the Kitchen
WHAT YOU CAN EXPECT FROM US
• A culture where the crew comes first, where we offer consistent feedback through training and a pathway for career advancement
• Starting pay well above minimum wage with increases available immediately based on merit, job performance and development
• A fun and casual environment to work in
• Flexible scheduling with consistent hours
• Health Insurance, Vision Insurance, Dental Insurance
• Access to our complimentary Employee Assistance Program
• Free Shift meals daily
• Free Uniform
• We’re closed on Thanksgiving and Christmas Day
WHO YOU ARE
• You exude good energy that is evident to those working with you
• You take pride in your work, yourself and being on time
• You have a heartfelt passion for the culinary industry with a minimum of 1 year of supervisory kitchen experience
• You take pride in your work, your style and yourself. You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You are a great communicator that feels energized when working alongside our team
• You are a teacher at heart and thrive on helping others learn new skills and fulfill their potential
• You love being in the mix of operations during service and are willing to perform any and all positions with our crew
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
• You are Servsafe Certified
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Takeout Servers are hospitality professionals committed to providing enlightened hospitality through menu knowledge, empathy towards our guests and a strong sense of teamwork across our host, culinary, bar and service team. You are responsible for ensuring our guests and crew have exceptional experiences at Burgatory by:
• Taking phone and ipad orders with a focus on order accuracy and organization
• Greeting every guest and driver with empathy and care using your dynamic personality to make connections
• Cleaning and organizing the Takeout Area to ensure guest satisfaction through opening duties, pre-bussing and side-work
• Sharing your vast knowledge of our menu, specials, allergy accommodations and charitable efforts
• Creating and maintaining a positive work environment through your teamwork and drive
WHAT YOU CAN EXPECT FROM US
• A culture where the crew comes first, where we offer consistent feedback through training and a pathway for career advancement
• A starting hourly wage plus tips
• A fun and casual environment to work in
• Flexible scheduling with consistent hours
• Health Insurance, Vision Insurance, Dental Insurance
• Access to our complimentary Employee Assistance Program
• Shift meals
• We don’t script, but we expect you to be yourself, while selling our brand
• We’re closed on Thanksgiving and Christmas Day
WHO YOU ARE
• You are a genuine, charming, vibrant and team-oriented individual
• You have a heartfelt passion for food, service and hospitality with a minimum of 1 year of serving experience.. We will consider the right person, with the right attitude who can back-up their abilities through previous work, or involvement in school, work, or sports.
• You take pride in your work, your style and yourself. You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You are a great communicator that feels energized when working alongside our team
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
• You are RAMP CertifiedItem description
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The Accounting & HR Trainee reports to the Controller and HR Director. This semester-long training program will give you exposure to back office functions in a mid-size business including payroll, accounting, finance and data management. During the first month, you will learn the function of the Accounting Clerk. You will then shift into an analytical role, assisting HR with projects. You will have the opportunity to spearhead projects and pitch your ideas to the members of the Executive Team. The tentative outline of this program is outlined below.
• Learn how to run a payroll from start to finish, including importing time-keeping cards, scrubbing data, verifying accuracy and cutting checks.
• Maintenance internal record keeping documents including vacation accrual, healthcare reports and raises and garnishments
• Alter employee tax status as needed as well as any information about withholding
• Change employee banking records when necessary to process payments accurately
• Track RAMP Certifications
• Enter and file A/P invoices
• Print weekly A/P check runs
• Run weekly and monthly reporting to be reviewed by HR & Finance
WHAT YOU CAN EXPECT FROM US
• A culture where the crew comes first
• Consistent feedback from your team to help foster growth and development
• A fun and casual environment to work in
• A consistent schedule with flexible part time hours
WHO YOU ARE
• You are a great communicator and exude good energy that is evident to those working with you
• You are able to manage time effectively and prioritize tasks without skipping a beat
• You have a heartfelt passion for numbers and math with strong attention to detail and keen organizational skills
• You take pride in your work and yourself
• You are passionate about nurturing a culture of mutual respect and appreciation for hard work and achievement
• You have a High school diploma/GED required (Associates Degree in Accounting or related field preferred)
• You have a strong ability to process basic functions and formulas in Microsoft Excel
• You have sound judgment and problem-solving skills
• You foster solutions-focused attitude, with high level of professionalism and discretion
• You have familiarity with MS Office Suite
At Burgatory, your career opportunities are endless!
We believe strongly in working shoulder to shoulder and developing the people who work hard every day into our future leaders. In fact, 75% of our management team started out serving, hosting, and cooking before starting their pathway into full-time salaried management!
Pathway Program
Our Manager-in-Training Program is rigorous! Every manager hired in our company attends a structured onboarding process and our seven-week long training program. Our trainees learn directly from our leaders, including General Manager and Kitchen Manager, shadowing their schedules. Each week, the trainee spends part of their day shadowing our hourly roles so they build confidence in managing our crew to our expectations. Our trainees visit our headquarters to learn financial literacy from the President of the Company, creating a ‘crew first’ culture from our HR Director, crafting great guest experiences from our Marketing Director, our systems from our Accounting and Payroll Clerks, and operational excellence from our Area Director, and food safety from our Director of Operations. We pair our trainees with mentors so they can continually learn, ask questions, and share experiences. By the end of the training program, our managers should be able to confidently run a successful shift, inspire our crew, and create raving lunatic fans!
If you are passionate about hospitality or culinary professions, we want to see you join our Pathway Program! We hire folks who are confident, self-aware, genuinely warm and friendly, are curious, are empathetic, possess a strong work ethic, and have integrity. So it is no surprise that we want you to stick around and build a career here! This is a customized development program based on your dreams and our roles. We’ll help you identify your strengths and opportunities and work on customized job enrichment opportunities to enhance your skillsets and network across our company.
We believe in continuous learning, so development does not stop on week 1! We offer continuous training through our daily pre-shifts, annual workshops available to all crew, and a proprietary learning management system filled with our training material.
Company Culture
We’re experts in our craft and seek those who want to make hospitality a career. We’re looking for dedicated and driven folks who can grow alongside us! Our retention is higher than average for restaurants – which means you’ll likely find crew who have been with us since the beginning! We have a culture where the crew comes first, where we offer consistent feedback through training, and a pathway for career advancement.
We really pride ourselves on having great work-life balance (not just for the restaurant industry), but any industry. Our crew gives us their availability and we write our schedules based on that availability plus the operating needs of our restaurants, which makes us an awesome first-time job for students involved in extracurriculars, working parents, and folks with multiple careers! Although we are flexible, we’re dedicated – so many of our staff choose to join us for more than 30 hours a week. In fact, most of our core hourly staff consider Burgatory their main career and work in the 30-35 hour range, which gives them even more access to our benefits like health insurance! We work in a fun and casual environment with fellow skilled professionals.
We support you during the good stuff and the challenging times in your life. We have an incredible Employee Assistance Program (EAP) that has everything from nutritionists to complimentary therapists and life coaches to free legal advice. You name it, it is probably in the EAP!
Compensation, Benefits, Recognition and Rewards
We offer a competitive compensation package based on a ‘pay for performance’ model in the kitchen. As you show mastery over each station on the line, show your reliability and dependability, and pass your Servsafe certification, you’ll be eligible for raises! In the Front-of-house, our competitive compensation package is based on tips. We pride ourselves on staffing our restaurant optimally – we don’t overstaff and our crew makes a boatload of tips – but we also don’t understaff, which means we can provide swanlike service (you appear graceful in the dining room, and your feet are peddling like mad) to give great guest experiences. We’re restaurant people…and we do our best work when we’re busy! Across our management team, we have a competitive base salary plus three kinds of bonuses plus full benefits. We provide a highly competitive compensation package with a base salary, monthly KPI-bonuses, merit incentives and annual increases based on performance and cost of living adjustments to our salaried management teams.
We believe that shared efforts lead to shared rewards, so any employee in our entire company can enter our “Burgatory Cup Bonus Program.” We’ll teach you how to read our financial statements and get you involved in our weekly meetings where we talk about how to get better as an organization. This also gives our crew open lines of communication to our Executive team, weekly! When we win, we share the bonus pool with you in dollars or paid time off (whichever you prefer!).
We offer employer-sponsored health insurance, vision insurance, dental insurance, Flexible Spending Accounts, and paid sick time to our crew.
Our food is thoughtfully scrumptious – and we want you to feel full and focused for your shifts! During training, our staff eat for free. After training, our FOH crew can enjoy ½ off meals and our BOH crew can enjoy a free meal on the house daily. We also offer friends and family discounts!
We host many celebrations and competitions throughout the year to “make time for fun” and rally around the idea that we can get better every day!
We’re closed on Thanksgiving and Christmas Day (With the exception of the North Shore if the Steelers are playing. We always recruit a staff from our whole company of folks who want to work alongside us on those holiday game days).
When we opened our doors in 2011, we definitely didn’t have all the answers. Truth is, we still don’t. But from day one, we’ve believed in getting better together. Since then, we’ve been lucky enough to win just about every “Best Of” award there is to win – “Best Burger in Pittsburgh,” “Best Burger in Pennsylvania,” “Best Casual Dining in Pittsburgh,” “Yelp’s Most Outrageous Cocktails.” We’ve earned some pretty awesome recognition locally and nationally along the way. But helluva burger + heavenly shakes don't win awards on their own. The secret to everything we’ve accomplished has always been We the People. We strongly believe our diversity makes us a stronger team. We want you to be you! When people feel comfortable being themselves, we have more fun, work better together, and create the kind of genuine, warm hospitality our guests can feel. That starts with how we treat each other. Respect and dignity are what we owe each other every single day.
